Shipping

Shipping Policy

Processing Time:

  • All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

  • Secure Your Exclusive Preorder Now! Please Note: Expected Turnaround Time for Preordered Items is 3 Weeks. Your Stylish Await is Worth It!

Shipping Rates:

  • Shipping charges for your order will be calculated and displayed at checkout.

Shipping Methods:

  • We use UPS for all domestic and international shipments.

  • Estimated delivery times:

    • Standard Shipping: 3-5 business days

Order Tracking:

  • Once your order is shipped, you will receive a confirmation email with a tracking number.

International Shipping:

  • We offer international shipping to select countries.

  • International shipping rates and delivery times vary. Please check the shipping options at checkout.

RETURNS

Return and Exchange Policy

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer returns and exchanges within 30 days of receiving your order.

Return Eligibility:

  • To be eligible for a return, the item must be unused, in the same condition as received, and in the original packaging.

Initiating a Return:

  • Contact our customer service team at Trailsoflife2024@gmail.com within 30 days of receiving your order to initiate the return process.

  • Please include your order number and the reason for the return.

Return Shipping:

  • Customers are responsible for return shipping costs, except in the case of a defective or incorrect item.

  • We recommend using a trackable shipping service to ensure the safe return of your item.

Refund Processing:

  • Once your return is received and inspected, we will process your refund.

  • Refunds will be issued to the original payment method.

  • Please allow 5 business days for the refund to appear in your account.

Exchanges:

  • If you would like to exchange an item, please contact us to initiate the exchange process.

  • Exchanges are subject to availability. If the desired item is not available, we will process a refund.

Defective or Incorrect Items:

  • In the rare event that you receive a defective or incorrect item, please contact us immediately for assistance.

Contact Information: